If you would like to return a product it must be done within seven (7) days of receipt of goods.

Goods must be returned in their original condition and original packaging.

Please send returns to:

Victor NZ4 Loft Place, Kumeu 0810Auckland

We do not normally give refunds if you simply change your mind or make a wrong selection. You can choose a refund if goods are faulty, wrongly described or do not do what they are supposed to do.

If, in the case that we have made a mistake with your order we will provide you with a specific return address and we will pay for the item to be re-despatched.

If you have made a mistake regarding the item you have ordered then return postage must be paid by the buyer.

All items returned must be in its original packaging and in a re-sale able condition and by using your own courier/postal service. Registered Post is advisable to ensure that the items are signed for on delivery.